This is the era where reaching outside your limits is possible,
bring home items you always wanted to have. This is the way
to truly feel connected to the world.
RPM Express Couriers is a full-service logistics solution company. We facilitate where
and how you shop, from the comfort of your home. Enjoy the benefits of international delivery from your
favorite stores and brands. We take care of receiving, handling, shipping, customs clearance, and final
destination delivery, in all one easy to use service. We are opening the doors to the world beyond the Caribbean.
HOW WE DO IT
We do this by providing you with a US mailing address to use on all
of your US or international orders. Upon arrival your package is safely
and efficiently delivered to your front door. RPM Express Couriers
understands the value and trust you put into your courier services,
this is why we take our customers needs seriously and we make it our
priority to give you a seamless experience.
Track your order and see the status of your packages.
Receive an email with your Miami address.
Pay your fees online, upon delivery or at our office.
Now shop internationally with your new US based address.
Receive or collect your package.
Whether your package is large or small, we have you covered. Inbound shipping is taken care of, from the time your package arrives at our Miami warehouse and delivered to your location.
Air Freight
Ocean Freight
Delivery Nationwide
Tracking
Alerts and Updates
RATES
We strive to offer the most competitive rates in the industry. Ship your items from as low as USD $3.91 for 0.5 lbs (see full rate page).Use the shipping calculator below to estimate your Freight, Customs Duties & Taxes. You can also click on the Customs Tab below for more Customs Duty and Vat information.
INSURANCE
At the time of sign up, you have the option to chose to insure all your packages, this insurance will cover your valuables in the unlikely event of loss or damages. Your package will be covered at the invoice value for $1.00 USD per $100.00 USD value of goods. If your package did not come with an invoice RPM will automatically cover the package for $100.00 USD.
To minimise the risk of damage to your items we require all items delivered to us to follow standard packaging guidelines.
If your supplier fails to follow these guidelines you may be charged a repackaging fee. For more information about repackaging fees see our
insurance and care page
HAZARDOUS ITEMS
You may be surprised at the many common everyday items that can become hazardous when onboard an aircraft.
Here at RPM Express Couriers, we ensure our cargo does not endanger anyone while in route, for this reason,
we have put together a special Hazardous items list to ensure your items do not get held back.
We also want to offer peace of mind on any items you ship with us, you can opt in to insure your packages for $1.00 USD per $100.00 USD value of goods at the time of signup.
WHAT IS A PRE-ALERT
A pre-alert is a way for you to let us know you have a package in transit to our Miami warehouse. By doing this you provide information such as the original tracking number and an invoice, which then allows us to process your package quicker when it arrives in Miami. Uploading your invoice to us, minimises the risk of being overcharged by Customs and Excise and we can present this information to them accurately.
HOW DO I PRE-ALERT
Log in to your account via the website or the RPM Customer App. To pre-alert your package you will need the original tracking number for the package, supplier, brief description of the item and the value of your purchase. You will be required to upload an invoice in pdf, jpg, doc or xlsx and png.
This is a quick, easy and convenient way to collect your packages at our Trincity office whilst staying in the comfort of your vehicle.
HOW DOES IT WORK
Pay for your package online via our RPM Customer App
Press Curbside Pickup at the top of the Home screen
Select package/s you would like to pick up
Enter the vehicle number and select a pickup time
Park in the allotted Curbside Pickup parking spots
Connect to our free WiFi RPM Guest network. No data ? Connect to our free WiFi RPM Guest network and open the RPM Express Couriers App or website. Click on Curbside Pickup and then “I'm here” and we will come out and deliver your packages to you.
Fees are being calculated on the CIF value of your purchase (Cost + Insurance + Freight)
ABOUT US
We believe there is a better way to do courier services. A more valuable, less invasive way where customers are
earned rather than bought. We focus our efforts in providing the best service in the industry. We have over ten
years of experience in the industry. This experience has given us the knowledge to understand our client's needs
and has allowed us to always be open to adapting and improving to better fit in our clients lives. We are excited
and proud to serve our Caribbean people.
RPM Express Couriers
what people say about us
Understanding customer service in a service industry is a quality I value, I am in
the service industry myself, so I know how hard people work to make sure
emails and messages are always answered. RPM does not disappoint, prices
are good, great service and shipment always makes it to my office with no
issues.
I use RPM for online shopping in the US. It's very nice to see I can get Items from
anywhere and have a company I can trust to ensure my packages make it to me on time and safely.. I also travel to the US often, so it's nice to know I can drop off items at
the Miami office to be shipped home for me.
I have been a client of RPM since they opened their doors and I am a happy
customer, a company that takes care of their customer, they offer competitive
pricing, and I can always trust them to communicate and keep me up to date
with my shipment needs and requirements.
I have a clothing store in Trinidad, and I have to order items for my staff and
customers on a regular basis. I know I can always count on RPM Express Couriers
to deliver the goods with no issues. Most importantly it's very easy for me to
check out online and have them delivered to my office.